Why no response from customer service?

Our customer service team is on-line 7*24 hours a day, but if you confirm that you have not received any response, first you need to check your network to ensure that your network is unobstructed. If there is no problem with your network, it is possible that you have closed the customer service window or you have opened too many customer service windows at the same time. If you want to ensure that you do not miss the timely feedback from customer service for the problems you have responded to, please ensure that you have only one customer service window open, and please do not leave or close the customer service page during the period when you need service, so as not to miss important notices. The customer service does not respond for some time, or it may be the delayed response caused by the excessive number of people who visit the customer service at the same time. However, please rest assured that we will process the requests in order and will not miss any feedback from the customer service. We will try our best to establish contact with you as soon as possible. Please wait patiently and do not rule out the customer service system that cannot be used due to technical errors caused by illegal attacks. If the customer service system cannot be used due to force majeure, our technical team will repair it as soon as possible in the first place.